JOB TITLE: SERVICE MANAGER ? CORK KERRY
LOCATION: Cork
REPORTS TO: Head of Services
JOB TYPE: Full time permanent contract
HOURS: **Apply on the website** hours per week.
SALARY: ?**Apply on the website**,**Apply on the website** -
?**Apply on the website**,**Apply on the website**
PURPOSE: To embrace the vision, mission and values of Coolmine and
provide leadership in service delivery, ensuring quality, safety and
compliance.
Coolmine is a leading drug and alcohol treatment centre providing
community, day and residential services to men and women and families
with problematic substance use since **Apply on the website**.
Coolmine believes that everyone should have the opportunity to
overcome addiction and lead a fulfilled and productive life.
Coolmine, in conjunction with Cork Local Drug and Alcohol Task Force
and Southern Regional Drug & Alcohol Task Force will develop multiple
community based drug and alcohol hubs to deliver frontline
community-based drug & alcohol treatment interventions in the Cork &
Kerry region. We now require a Service Manager to establish the
community based drug and alcohol hubs and partner with the existing
addiction services in the region. The Service Manager will report to
the Coolmine Head of Services and will be responsible for all aspects
of the Cork - Kerry service.
* Service Start Up
* Service delivery and Management
* Quality, safety & compliance
* Cost management of services
* Interagency collaboration/Case Management/Integrated Care
ROLES AND RESPONSIBILITIES:
_SERVICE START UP_
* Work with internal and external stakeholders to identify facilities
and develop community drug & alcohol hubs as required
* Responsible for ensuring the effective recruitment and induction
of staff on a phased basis in line with the Service Agreement
* Responsible for ensuring that all services meet budgetary
expectations and strive continually to increase efficiency and value
for money
_SERVICE DELIVERY AND MANAGEMENT_
* Develop annual operational service plans in line with agreed annual
strategic plan priorities and be responsible for the delivery of these
in the Cork Kerry services.
* Promote, drive and develop services in line with Coolmine?s
mission, vision, values and practices
* Coordinate regular planning and review days for service and report
on progress to Head of Services on a monthly basis
* Review and evaluate the effectiveness of the service through
mediums such as internal statistics, emerging trends, client and staff
feedback, quality peer reviews and audits responding to presenting
client need and making recommendations re: future development of
services
* Manage the assertive outreach strategy to oversee all clients
referred to Coolmine services and to take responsibility for and
ensure thorough assessment of all needs is carried out and appropriate
management for the same is in place pre-admission.
* Provide clear leadership and direction in line with our leadership
qualities, role model behaviours that ensure our purpose and values
are embedded within the organization
* Provide direct line management to six team leaders across
Cork/Kerry region
* Work with HR to ensure the services are delivering in all areas of
Human Resources, with particular emphasis on Performance Management,
Communications and the delivery of the Annual Training Plan
_COST MANAGEMENT OF SERVICES_
* Assist in the annual budget preparation in conjunction with the
Head of Finance and Support services and ensure delivery of all
financial targets through financial review weekly, monthly and
quarterly. Take corrective action where necessary
* Assist preparation of regular reports for funders, including
annual submissions for funding allocations, and responding to ad hoc
reporting or information requests when required
_INTERAGENCY COLLABORATION/CASE MANAGEMENT/INTEGRATED CARE_
* Represent Coolmine externally with a wide range of other voluntary
agencies, statutory partners and funders as agreed with the Head of
Services
* Innovate to deliver partnership work and collaborative projects
with other providers
* Ensure that Coolmine is well represented in statutory forums and
networks
* Work consistently with regional integrated care structures. These
structures provide a continuum of care for service users across all
addiction and homeless services across Cork/Kerry region.
* Support the implementation of future strategic plans inclusive of
?Home Together Strategy? & Integrated Care Support Service Centre
across Cork/Kerry region
PERSON SPECIFICATION:
_QUALIFICATIONS_
* Minimum Level 8 Third level qualification in addiction/related
field
* Professional management qualification preferred
_EXPERIENCE_
* Three years management experience in the voluntary sector with
proven record of leadership capability, including supervision of
managers
* Five years' experience of working with problem substance users
and/or marginalised groups preferably in the Cork Kerry area
* Knowledge and experience of clinical governance
* Experience of negotiating with voluntary and statutory agencies
* Experience of budget control and optimisation
* Knowledge of best practice in working with marginalised individuals
and their families impacted by problem substance use
* Understanding of policy and legislation affecting the voluntary
sector
_CORE COMPETENCIES_
* Excellent communication, interpersonal and client interfacing
skills
* Strong IT skills and operational knowledge of IT systems
* Experience of line management and development of staff
* Effective communication skills with the full range of Coolmine key
stakeholders on policy and operational matters
* Capacity to address meetings of all sizes, internally and
externally
* Production of clear, concise and comprehensive written reports
* Leadership skills evidenced through a track record of successfully
motivating and guiding staff teams through challenging change periods
Interested candidates who meet the Person Specification requirements
should send their cover letter & CV to John Carroll, Head of HR at
**Apply on the website**. on or before Friday **Apply on the
website**th January **Apply on the website**. Full job description is
available on request.
_COOLMINE THERAPEUTIC COMMUNITY IS AN EQUAL OPPORTUNITIES EMPLOYER._
We need : English (Good)
Type: Permanent
Payment:
Category: Others
